Privacy Policy

1. Introduction

TCF Media Group ("TCF Media", "we", "our", or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our advertising services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please do not use our services.

2. Information We Collect

2.1 Information You Provide Directly

We may collect the following personal information when you interact with TCF Media:

• Name, email address, phone number, and company name (via contact forms)
• Advertising campaign details, budget information, and location preferences
• Communication records including emails, WhatsApp messages, and call logs
• Payment information for campaign bookings (processed through secure third-party providers)

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical information:

• IP address and approximate geographic location
• Browser type, device type, and operating system
• Pages visited, time spent, and navigation patterns
• Referral source (how you found our website)
• Cookie and tracking data (see our Cookie Policy)

3. How We Use Your Information

TCF Media uses the collected information for the following purposes:

• To respond to your inquiries and provide advertising services
• To process campaign bookings, agreements, and payments
• To send service updates, campaign reports, and relevant communications
• To improve our website, services, and user experience
• To comply with legal obligations and enforce our Terms of Service
• To send marketing communications (with your consent)
• To analyze usage patterns and measure website performance

4. Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Trusted third parties who assist in operating our website and business (e.g., email providers, payment processors, analytics tools) — bound by confidentiality obligations
• Legal Requirements: When required by law, court order, or government authority
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
• Protection of Rights: To protect the rights, property, or safety of TCF Media, our clients, or the public

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Campaign records may be retained for up to 7 years for legal and accounting purposes. You may request deletion of your data at any time (see Section 7).

6. Data Security

TCF Media implements industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

• SSL/TLS encryption for all data transmitted via our website
• Restricted access to personal data on a need-to-know basis
• Regular security assessments of our systems and processes
• Secure data storage and access controls

While we take every reasonable precaution, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Objection: Object to processing of your data for marketing purposes
• Withdrawal of Consent: Withdraw consent for data processing at any time

To exercise any of these rights, please contact us at the details below.

8. Third-Party Links

Our website may contain links to third-party websites (including social media platforms). We have no control over the content or privacy practices of these sites and are not responsible for their privacy policies. We encourage you to review the privacy policy of any third-party site you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a child, we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our services after changes constitute your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Data Privacy Officer: